Fast UK Delivery

Currently shipping in 2-5 days

4.72 Rating on

Based on 7,319 reviews

Room Visualiser

See it in your room

Free Samples

Get your samples for free

Our latest customer reviews

Verified Customer Reviews on

Reviews independently collected by

Customer Verified Buyer

Quick delivery of sample. 2 days ago

Stiofan Suilleabhain Verified Buyer

After being messed about by another company, I found the same product not only for less but with a faster delivery. Staff went out of her way to organise a quicker delivery and was efficient and helpful. She also followed up with a confirmation email. Very professional, fast and efficient service. Will definitely recommend them to others. 5 days ago

michael templeman Verified Buyer

ordered flooring, saying in stock, delivery in 3 days , brilliant, then e mail ,out of stock, having to order in ? factory direct ?? hmmm , then cant even give me a delivery date 2 weeks from now, asked for refund ,not even heard anything back yet, seem to have gone silent ,from this experience i would suggest looking elsewhere ,and still waiting for my refund 6 days ago

Naomi Paterson

We have used this company several times , however the latest experience has been shocking. They advertise next day delivery but when you try to order they dont offer it. Vinyl was delivered bent in half. When opening the roll it was damaged and ripped in several places. Customer service is useless. Will be expecting a refund . 1 week ago

hayley harland Verified Buyer

Were over the moon with our flooring. Great quality and best price out there after looking around. A LOT! ha. Super fast delivery also. notifications all the way. Definitely recommend to other and use again on the future Prestige Classic White Oak 2 weeks ago


Great Help. Fast Service and Shipping. 2 weeks ago

Customer Verified Buyer

I ordered a sample and it came the next day, the sample was advertised as kitchen flooring but l don't think it would last long in a kitchen environment. 2 weeks ago

Andy Stevens Verified Buyer

Very swift response, samples arrived in 48 hours 3 weeks ago

James Johnson Verified Buyer

So far I only need to look for possible vinyl options. I am having a new conservatory built in the next few months. Then I shall be in the market for a piece about 3 by 2 metres. So it is no big order! So far so good. No complaints!! 3 weeks ago

Michael Fleming Verified Buyer

Very quick with samples and they look very good quality 3 weeks ago

Paul Verified Buyer

Makes my garden look great and ,was delivered quickly 4 weeks ago

Suzi De Sa Verified Buyer

Received Samples quickly, great service 4 weeks ago

Customer Verified Buyer

Samples arrived promptly. 1 month ago

Graham Aplin Verified Buyer

Very helpful when I contacted them regarding delivery. Flooring ordered and delivered on requested date. Will certainly use again. 1 month ago

Alwynne McCourt Verified Buyer

I have only ordered samples to choose from as yet but the samples look of high quality, they came the next day and i will definitely be putting an order in very soon 1 month ago

Linda Cook Verified Buyer

I ordered samples of the parquet and was very pleased with the quick service and the quality of the product. Will be placing my order soon. 1 month ago

Customer Verified Buyer

Received sample very promptly.Very pleased. 1 month ago

Customer Verified Buyer

Brilliant, I had been looking for new flooring for a while and somewhere that delivers to your house as ican drive and found factory direct flooring and the price per pack was really great and the flooring is lovely. Thanks so much 1 month ago

Hilary Mellett Verified Buyer

Received a sample of flooring, just what I wanted. Will be ordering for my kitchen when I’m ready. 1 month ago

Laura Verified Buyer

What an amazing company! beautiful flooring at extremely affordable prices! My kitchen looks fabulous and the vinyl is so comfy to walk on and extremely durable and value for money! Super easy ordering and even faster delivery! Thank you! 1 month ago

John Zoth Verified Buyer

I have found Factory Direct very responsive in sending out samples. I have just had my floor screed, so when dry will be placing my order. The quality of the samples are excellent. 1 month ago

Andrew Atkinson Verified Buyer

Purchased this product to do the spare room. Great quality for the price looks more expensive than it should at the price. Easy to lay, fast delivery, would order again 1 month ago

Paul Augustin Verified Buyer

Thank for the sample and your help 1 month ago

Customer Verified Buyer

I was very impressed with the service received. The speed of dispatch and email updates were excellent. 1 month ago

This page highlights our latest customer reviews which are collected independently for Factory Direct Flooring Ltd on This page shows a selection of our most recent customer feedback about their experience.

Customer Reviews on TrustPilot

You can also read reviews from customers on TrustPilot by clicking on the graphic below or visiting our page on TrustPilot directly.