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4.71 Rating on Reviews.co.uk

Based on 7,553 reviews

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Our latest customer reviews

Verified Customer Reviews on Reviews.co.uk

Reviews independently collected by

Maureen Warrilow Verified Buyer

Samples arrived super quick. Lovely quality. 4 minutes ago

Customer Verified Buyer

I have ordered a laminate flooring a month ago, delivery arrived as scheduled, but it wasn't what I have ordered, or at least I thought so. The description on the package didn't much the one on the invoice. The driver couldn't wait for me to get in touch with costumer service and I was advised it's best to send it back immediately. What I found later,after a conversation with the company was that supplier uses different description and codes for their products, but Direct flooring didn't change the names in their catalogue, neither informed the customers of any changes. It has happened 9 days ago, and I am still waiting to hear from the company about further proceedings. So far, great dissapointment and hassle with rearranging builders etc 14 hours ago

Customer Verified Buyer

The delivery driver could not wait for me to answer the door so left my delivery propped up at the front of my house. Due to me being disabled I was only able to get to the window to see the truck driving off. My flooring is now outside in the rain. If you have any type of health condition dont use this company. 15 hours ago

Customer Verified Buyer

very efficient and friendly when I went to collect the order 16 hours ago

Raymond Everett Verified Buyer

Only have had a sample but will probably go on to order in the future when decide on what is required 17 hours ago

Ruth Corrigan Verified Buyer

Fantastic service… Shame the transport company completely failed. 18 hours ago

john lewis Verified Buyer

Delivered on time and the date specified, the floor went down superbly, and looks stunning, wife very pleased. I would highly recommend Factory Direct Flooring. 23 hours ago

Customer Verified Buyer

Fabulous flooring. Quickly delivered, good price and good quality! 1 day ago

christine lindley Verified Buyer

Very pleased with the samples 1 day ago

Customer Verified Buyer

Very satisfied 1 day ago

Derek Livesey Verified Buyer

Floor sample - Good quick service 1 day ago

Debbie Millson Verified Buyer

Easy to order, great prices, superb communication, really quick dispatch and delivery, friendly and professional delivery people. Highly recommend! 2 days ago

Tegan Chapman Verified Buyer

Quick service and great samples 2 days ago

Karl Rudd Verified Buyer

Small sample was good thanks 2 days ago

GARETH Davies Verified Buyer

Top response for samples 2 days ago

Customer Verified Buyer

Just love my floor fast delivery great price 2 days ago

Leonora Crooks Verified Buyer

Very good 2 days ago

Susan Verified Buyer

Good service and quality product. 2 days ago

Customer Verified Buyer

Excellent from start to finish. The flooring we purchased was a fantastic price so I was worried about the quality due to buying online. However, we were absolutely delighted with the flooring and it looks amazing in our hall and front room. Also the colour match beading and filler was spot on. Very good quality for a very reasonable price. Delivery date was as promised and the delivery guy was first class. He went out of his way to ensure I was home in time to accept the delivery. Highly recommend and will definitely buy from them again. 2 days ago

Deborah Thomspon Verified Buyer

Great service I ordered a sample, quick delivery of that, will be ordering full vinyl from here 2 days ago

Annette Holland Verified Buyer

Although ordered at the tail end of the shutdown, delivery was prompt and efficient and the product is great quality. I would be happy to use this service again. 2 days ago

CARRIE Verified Buyer

Thanks very much. Great flooring! 3 days ago

Donald Guy Verified Buyer

Used this company many times and their products, prices and service are excellent. Only gave 4**** as the carrier did not contact me before delivery. 3 days ago

Ireneusz Kubiak Verified Buyer

:-)))))))))) 3 days ago

This page highlights our latest customer reviews which are collected independently for Factory Direct Flooring Ltd on Reviews.co.uk. This page shows a selection of our most recent customer feedback about their experience.

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