Contact Us
Sales Enquiries
Before you enquire, please check our Frequently Asked Questions
Tel 0330 100 00 15
Email info@factory-direct-flooring.co.uk
Opening Hours
- 09:00 - 17:00 Mon - Fri
- 09:00 - 12:00 Sat
- CLOSED Sun
Enquire Online
Delivery Enquiries
Delivery Information
Get all your delivery questions answered - from delivery times to details on kerb side delivery - on our informative page. Your flooring project's smooth journey starts here!
About Deliveries
Email aftersales@factory-direct-flooring.co.uk
Opening Hours
- 09:00 - 17:00 Mon - Fri
- 09:00 - 12:00 Sat
- CLOSED Sun
Supplies & Deliveries Warehouse
Factory Direct Flooring Ltd
1 Finch Way
Hemdale Industrial Park
Nuneaton
England
CV11 6QT
Get Directions
Enquire Online
Delivery Enquiry
Compliments & Complaints
At Factory Direct Flooring, customer satisfaction is paramount. If you feel we could improve, kindly share your feedback. And if our team exceeded expectations, we'd apprecaite hearing about the individuals and their outstanding efforts.
Email aftersales@factory-direct-flooring.co.uk
Opening Hours
- 09:00 - 17:00 Mon - Fri
- 09:00 - 12:00 Sat
- CLOSED Sun
Send a Compliment or Complaint
Click & Collect
About Click & Collect
Discover comprehensive details about our click and collect service - the fast and hassle-free way to kickstart your flooring project.
About Click & Collect
Email aftersales@factory-direct-flooring.co.uk
Opening Hours
- 09:00 - 17:00 Mon - Fri
- 09:00 - 12:00 Sat
- CLOSED Sun
Collecting your order
- Your collection time will be confirmed by a member of our Click & Collect team. Do not arive unexpected ensuring the goods are ready for pickup.
- Our warehouse operates collection times from Monday to Friday, 10am to 4pm (excluding weekends), with adjusted hours on Bank Holidays from 11am to 3pm.
Collection Address
Factory Direct Flooring Ltd
1 Finch Way
Hemdale Industrial Park
Nuneaton
England
CV11 6TQ
Returns
Returns
Explore our returns and exchanges page for all the essential information. It's your guide to a seamless process, ensuring your complete satisfaction with your flooring choices.
Discover More
Email aftersales@factory-direct-flooring.co.uk
Opening Hours
- 09:00 - 17:00 Mon - Fri
- 09:00 - 12:00 Sat
- CLOSED Sun
Request a Return or Exchange
Frequently Asked Questions
Our Warehouse
