Toughtex

The floor was sent promptly. It was packed alright, but the double sided tape had been wrapped loose in the plastic and the edge was all stuck to it making it difficult to remove and use. The floor itself was excellent, however it wasn't cut completely straight and did require more trimming than it probably should have. Other than that, good flooring at a really good price.

6 hours ago

Well I purchased two lots of lino from factory direct flooring, the price of a lino is very good compared to most places the two pieces I bought were meant to go together but I needed them cut to make it easier for the fitter who may I add never turned up but this is nothing to do with the flooring company anyhow when the flooring arrived one piece arrived and the other piece got lost by the carrier somewhere along the line the second piece arrived and the carrier damage it by throwing it over my six foot high driveway gate because they never let me know they were coming. But from beginning to end of dealing with the flooring company they were very good they offered to pick up the other one I could have a refund or they'd send a new one out or they gave me a very small discount which I took only because I was sick of waiting for the lino if I'd known the fitter wasn't going to come back I would have probably told them to just collect it all anyhow I fitted it myself and I've done a very good job I must say so myself, so all in all buying it from them and fitting it myself I've saved £400 the price of a lino compared to the carpet shop I was going to go to in Pontefract was about 30% cheaper and exactly the same quality so yes I can't fault the company unfortunately they have to use the courier they used. Hopefully they will have got reimbursed from the courier for the hassle they have caused. In fact they should have reimbursed me my payment to the courier seen the courier didn't do their job properly. I would have given them five star if it hadn't been for the problem with only getting the one piece and then because of that the carpet fitted didn't want to come back and the second piece being damaged due to the courier.

18 hours ago

Only dealings so far is requesting and receiving a flooring sample. Absolutely arrived quickly and ball is in my court now deciding if colour is what i want. I cannot fault the sample service, Thanks

1 day ago

The service was very fast,ordered a sample and it was delivered the next day then placed an order and that was delivered within the stated time so very impressed. Would recomend to anybody.

1 day ago