Contact Us

Sales Enquiry
Delivery Enquiries
Compliments & Complaints
Click & Collect
Returns & Exchanges
FAQs

Sales Enquiries

Before you enquire, please check our Frequently Asked Questions

Tel 0330 100 00 15

Email info@factory-direct-flooring.co.uk

Opening Hours

  • 09:00 - 17:00 Mon - Fri
  • 09:00 - 12:00 Sat
  • CLOSED Sun

Enquire Online

Delivery Enquiries

Delivery Information

Get all your delivery questions answered - from delivery times to details on kerb side delivery - on our informative page. Your flooring project's smooth journey starts here!

About Deliveries

Email aftersales@factory-direct-flooring.co.uk

Opening Hours

  • 09:00 - 17:00 Mon - Fri
  • 09:00 - 12:00 Sat
  • CLOSED Sun

Supplies & Deliveries Warehouse

Factory Direct Flooring Ltd
1 Finch Way
Hemdale Industrial Park
Nuneaton
England
CV11 6QT
Get Directions

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Enquire Online

Delivery Enquiry

Compliments & Complaints

At Factory Direct Flooring, customer satisfaction is paramount. If you feel we could improve, kindly share your feedback. And if our team exceeded expectations, we'd apprecaite hearing about the individuals and their outstanding efforts.

Email aftersales@factory-direct-flooring.co.uk

Opening Hours

  • 09:00 - 17:00 Mon - Fri
  • 09:00 - 12:00 Sat
  • CLOSED Sun

Send a Compliment or Complaint

Click & Collect

About Click & Collect

Discover comprehensive details about our click and collect service - the fast and hassle-free way to kickstart your flooring project.

About Click & Collect

Email aftersales@factory-direct-flooring.co.uk

Opening Hours

  • 09:00 - 17:00 Mon - Fri
  • 09:00 - 12:00 Sat
  • CLOSED Sun

Collecting your order

  • Your collection time will be confirmed by a member of our Click & Collect team. Do not arive unexpected ensuring the goods are ready for pickup.
  • Our warehouse operates collection times from Monday to Friday, 10am to 4pm (excluding weekends), with adjusted hours on Bank Holidays from 11am to 3pm.

Collection Address

Factory Direct Flooring Ltd
1 Finch Way
Hemdale Industrial Park
Nuneaton
England
CV11 6TQ

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Returns

Returns

Explore our returns and exchanges page for all the essential information. It's your guide to a seamless process, ensuring your complete satisfaction with your flooring choices.

Discover More

Email aftersales@factory-direct-flooring.co.uk

Opening Hours

  • 09:00 - 17:00 Mon - Fri
  • 09:00 - 12:00 Sat
  • CLOSED Sun

Request a Return or Exchange

Frequently Asked Questions

Our Warehouse

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