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COVID-19 - We are operating as normal with a reduced warehouse team, new safety procedures and some stock delays that are marked for affected product lines. Read More

Customer Reviews

Reviews independently collected by

Tom Verified Buyer

Good Quality engineered flooring 3 days ago

sheila vince Verified Buyer

Excellent value for money! The agent was very helpful. No delay because of COVID Virus, promptly dispatched and delivered. Highly recommended. 3 days ago

Customer Verified Buyer

Thank you for the samples. Arrived very quickly but turned out not to be suitable. 3 days ago

Teresa Fraser Verified Buyer

Good product and service at an excellent price 3 days ago

Alwyn Humphreys Verified Buyer

Samples arrived very quickly 5 days ago

Trevor Pendle Verified Buyer

Fantastic service and good price. All arrived on time. Thank you 😊 5 days ago

Customer Verified Buyer

Easy ordering & very speedy delivery of a free sample. Impressed. Thank you. 1 week ago

Eleanor Gretton Verified Buyer

I was pleased to be able to order two samples of vinyl flooring & they arrived quite quickly. Thank you. 1 week ago

Customer Verified Buyer

Delivery on time. Pleasant polite driver 1 week ago

Kathleen Burnett Verified Buyer

Amazing service lorry couldn't get onto estate but came back next day had to get transport to unload lorry but driver was so very helpful. Manager phoned to inform me they would do what they could to help. 100% I have already recommended this firm and daughter getting delivery this week. Top class service tyvm. 1 week ago

Tracie Eadsforth Verified Buyer

Ordered 2 free samples delivered promptly 1 week ago

Customer Verified Buyer

Great products 1 week ago

Brenda Neale Verified Buyer

Good quality flooring with excellent customer service 1 week ago

Customer Verified Buyer

All good. On time. No issues. 1 week ago

Paul Knight Verified Buyer

would have been 5 stars but the delivery costs were expensive so worked out cheaper elsewhere and also the edging strip for floor didn't say how long it was to order the correct amount 1 week ago

Aida Jaffery Verified Buyer

very pleased with service 1 week ago

Gurbinder saini Verified Buyer

Good service 1 week ago

Bernadette Clarke Verified Buyer

Excellent service especially in these trying times. Delivered on time. Driver called to give a time. Flooring is exactly as in photo. Will defo use again 1 week ago

Veronica Blake Verified Buyer

Great quality floor and assistants I would definitely recommend. 1 week ago

Customer Verified Buyer

Samples were delivered fast. 1 week ago

Ann Robertson Verified Buyer

Absolutely fantastic service from price to ordering to delivery within 24 hours. Fantastic A1 1 week ago

Customer Verified Buyer

Factory sample service was prompt and useful - thank you Factory Direct 1 week ago

Grzegorz Pieczonka Verified Buyer

Excellent customer service Highly recommend 1 week ago

Customer Verified Buyer

Samples arrived this morning , very quick response Thank You 1 week ago