Prestige Plus 12mm Fair Oak Plank AC4 Click Laminate Flooring 3901

Excellent flooring we were so pleased we’ve had it put right through the bungalow. A little slippery for large dogs but a few mats takes care of that issue

1 month ago

Review is about service not flooring. Ordered over £1000 worth of flooring and on the day, after waiting for over 12 hr, floor didn’t arrive. There was no way of tracking the delivery, office was closed after 5pm and communication could only be done by email. I could not speak to anyone nor the delivery company. Very poor service. I had to order floor from Wickes as an emergency as contractor could not wait and had to compromise on a floor I didn’t want. Will not recommend.

4 months ago

Excellent quality flooring at a reasonable price. This is the second batch of this laminate we have used at the house and the quality is maintained.

5 months ago

Fantastic service. Customer service was very helpful when I reported a damaged pack of flooring .sent another one with no propblem.

9 months ago

Excellent service and top quality flooring at a very good price.

9 months ago

Very pleased with our flooring, arrived quickly. Will be buying more for other rooms soon

1 year ago

Gorgeous flooring. Delivered promptly. I love how it feels under foot most of all.

1 year ago

The product is fine and very happy with that however the delivery process was a mess. As it is delivered kerbside I paid the additional fee to have the floor delivered in a specific time window so I could have some assistance there to get it up to my 2nd floor flat. This was arranged for a two-hour window one afternoon. In the morning on the day of delivery I had a call from the delivery driver saying he was 5 mins away, as I wasn't expecting the delivery for a few hours I wasn't there. As it was to be left outside my flat, and having no assistance, I asked the driver if he could come back at the specified time, he said no as he was only told to deliver it in the morning, he would have sent it back otherwise for which I would have had to pay. I headed back to my flat however I was on my own with no assistance, as they were due to come over for the window I had specified, and paid for. I couldn’t leave the flooring outside the front door so I asked the driver if he would help, he said yes, but only if I paid him. Faced with little choice I had to pay him cash to help me bring the floor in. It was over half a ton of flooring and underlay so couldn’t have moved it all myself. I then emailed Factory Direct Flooring to explain what happened and they only refunded the difference between a specific timed delivery and a normal one, they refused to refund any more money even though them not properly arranging a timed delivery had cost me additional money. So, in summary buy the floor (maybe from another retailer), but don’t pay for a specific delivery slot as Factory Direct Flooring seem incapable of arranging this even when you pay for it!

1 year ago

Very quick delivery. Excellent quality flooring which was easy to lay and fitted together well. Would highly recommend.

1 year ago

My house look very nice after I install this floor

1 year ago

Very easy to lay and looks good

1 year ago

Superb - best laminate flooring I've ever seen. Would definitely use again. Delivery was excellent - literally deposited the pallet at my front door.

1 year ago

Service was excellent, fast and efficient. Even when I made the mistake of over ordering, it was quickly rectified and credit was issued within 5 working days of returned product. Customer service was friendly and helpful.

1 year ago

Really efficient service. Awesome, pleasant communication. Really pleased over all..... Thanks !!!

1 year ago

Looks great, very easy to work with and not any damage to anything that we had delivered.

1 year ago

The Prestige Plus 12mm Fair Oak is great quality and a lovely warm colour and has given a real classy look and feel to the room. It's hard to tell it's not solid wood flooring. These 12mm laminate planks are well finished and fit together easily. The flooring was easy to lay, but does need a gentle tap with a tapping block to lock the click joints (plank end) and to snug up the joint along the length of the plank - this makes all the difference and ensures subsequent rows fit properly. An easy DIY job!

2 years ago

Our new laminate flooring looks great, even better than on the picture. It was really easy to install especially with the fitting kit that we bought too. We're really happy with the end result although we do have 4 boxes left that we didn't need. For a new build 24m2 room we used 17 boxes.

2 years ago

Very high quality, and give a nice look into all my house

2 years ago

Lovely floor, good value for money

2 years ago

Very pleasing wood effect and general appearance when laid.

2 years ago

Delivered promptly in perfect condition with no damage. Positive interlocking giving an excellent finish to the floor. Underlay easily laid producing good level Base for laying laminate glooring.

2 years ago

2 years ago

Good quality and prompt delievery

2 years ago

This flooring is amazing quality and a great price. The delivery was arranged quickly and smoothly - highly recommend!!

2 years ago