Frequently Asked Questions
Who are Factory Direct Flooring?
Factory Direct Flooring has been supplying high quality floors for 27 years. In that time we have established ourselves as one of the biggest online flooring retailers in the UK. We don’t just sell floors, we also have in depth technical knowledge of the products we offer. Need advice on which type of floor will best suit your needs? Our expert team can help. Put simply, Factory Direct Flooring is passionate and dedicated to providing the best online flooring service in the country.
Yes. The majority of our products are stored in our 30,000 square foot warehouse. This means they are ready to be dispatched immediately.
Yes. It is recommended you leave an expansion gap of at least 8mm when installing the floors. If you have a larger room then you will need to leave even more of a gap. If you are unsure our flooring experts can help.
Yes. very much the same as a laminate floor, all of this range has a simple click system which makes the installation very easy. We have a video link on the product page which is really helpfull.
Yes, Aquastep is almost the same as a laminate floor but it is plastic, the installation would require underlay.
Yes, these floors are completely safe to use alongside underfloor heating systems. However, it is highly recommended that you look through the installation instructions before the floor is installed to see if there is any specific advice you should be aware of.
The most popular waterproof flooring ranges we stock are Aquastep, this is 100% waterproof.
Yes, just like laminate flooring these floors are really easy to install. We also provide detailed installation instructions via a downloadable guide which you will find on each product page. We recommend you read this before you decide whether or not to purchase the floor.
Whilst waterproof flooring will withstand high moisture environments, it isn’t great when faced with direct sunlight. This means it can be installed in any room other than a conservatory or other high-light area. However it is possible to protect the floor in rooms affected by direct sunlight by using blinds or glass protection.
Yes. The floors are considered 100% waterproof and they tend to feature a guarantee that supports this. However if you do not seal around the perimeter then water will get under the product and affect your subfloor.
This type of flooring has been designed to replicate the fashionable look of laminate, without the restrictions that typically come with it. Laminate cannot be installed in high moisture areas such as the bathroom, whereas this waterproof flooring can be.
Waterproof flooring has really revolutionised the industry. Allowing you to install products such as laminate into high moisture prone areas where it was previously deemed unsuitable, this type of floor is becoming increasingly popular in the UK. So what exactly is waterproof flooring and just how easy is it to install? These, along with other common questions are answered in our useful FAQ below.