Frequently Asked Questions
Who are Factory Direct Flooring?
Factory Direct Flooring has been supplying high quality floors for 27 years. In that time we have established ourselves as one of the biggest online flooring retailers in the UK. We don’t just sell floors, we also have in depth technical knowledge of the products we offer. Need advice on which type of floor will best suit your needs? Our expert team can help. Put simply, Factory Direct Flooring is passionate and dedicated to providing the best online flooring service in the country.
Yes expansion is required as this is a floating floor, the size of the expansion will be determind by the size of the area.
More advice can be found on the product page within the installation instructions
Yes specific underlays are available for use with Aqua Plank if you wish to do so, the Prolay underlay has been specificly designed for use with this type of flooring and can be found in the Accessories section of the website. No other types of underlay should be used with this style of flooring as it may result in the installation failing. The subfloor needs to be dry, clean and flat in order for a successful installation.
It isn’t advised to use underlay with Vinyl flooring as it needs to be installed on a dry, clean and flat surface. If you need any further advice or if you have any other Vinyl questions, please don’t hesitate to contact one of our friendly team.
When deciding how much Vinyl flooring you will need, it is best to add 5-10% on top of the size of the room. This is especially helpful if your room isn’t completely square. If you are lucky enough to have an oblong or square room, you can easily measure it by marking the widest and the longest points. Multiply the width and length together and that is how much flooring you will need. We stock 2m, 3m and 4m rolls to make it easier to achieve a seamless floor, with our click vinyl as they are in tile or plank form you would need to calculate these into packs.
As well as being one of the most affordable types of flooring, Vinyl is also really hygienic. This makes it an especially great choice for those who suffer with allergies. There is also the fact that it perfectly replicates the look of tiles and wood while eliminating the maintenance and problems that often comes with them. Finally they are really easy to install and it is extremely durable and cost efficient
As long as the underfloor heating system has been installed correctly, Vinyl floors can be used alongside them. It is worth noting that to ensure maximum safety, the heating system should come with a function that prevents the floor heating over 27 degrees Celsius. If it goes above that there is a chance the floor will become discoloured and distorted.
One of the great things about Vinyl is the fact it requires very little maintenance. That being said, there are some things you need to do to ensure it lasts the test of time. Ensuring that all spills are cleaned up quickly is important. They should be easy to wipe away, but if left they may soak into the floor and damage the underside.
While it is designed to be extremely durable, the floor can still get marked or scratched by sharp objects. It is recommended you use a clean, soft brush to sweep any dirt and debris into a pile before vacuuming it up.
As well as light daily maintenance, it is recommended you mop the floor once a week using a specialised cleaner provided by the manufacturer. Make sure the mop is damp and not soaking wet.
Finally taking a few basic precautions will also help to lengthen the life of the floor. Using felt pads under furniture, entrance matt behind door entrances will ensure dirt and debris is trapped before you have a chance to walk it over the floor. Be aware that rubber backed mats can damage Vinyl flooring so they should be avoided.
The cushioned Vinyl floors do come with a waterproof top layer. However, the layers underneath are water resistant. The only exception to this is click vinyl flooring which is water resistant on all layers.
Are Vinyl’s slip resistant?
You will find that most Vinyl floors come with a slip resistance rating of R10. This is basically the industry standard. However, you need to be aware that this only applies if you keep the floor dry and clean.
When shopping for a new Vinyl floor, you’ll find cushioned varieties available. These are supplied in rolls and you can choose from three different widths including 2, 3 and 4 metres. They also tend to range up to 20 metres in length. Like other types of Vinyl, cushioned varieties are created with several different layers. What makes it stand out is a unique foam layer which helps to give it a softer ‘cushioned’ design. There are a lot of different types of cushioned Vinyl available so prices will vary dramatically.
So what makes Vinyl more durable than other flooring materials? The key is its dedicated wear layer. All Vinyl floors have a wear layer that is designed to withstand daily wear and tear. This layer varies between floors and the thicker it is, the more durable the floor will be. The layer is measured in millimetres. It is worth noting that the floors with the thicker wear layers will be slightly more expensive due to the extended warranty offered.
Underneath the wear layer is a photographic layer. It is this layer that gives the floor its aesthetic appeal. There are hundreds of different designs available. Along with wood, slate, concrete and stone effect layers, you will also find more abstract designs such as metallic, glass, tread plate and stardust. The only thing to be aware of when choosing designs is that each manufacturer uses different repeat patterns. The more expensive the floor, the more realistic it will usually look.
Finally the base layer is the part of the floor that you don’t actually see. However, it is just as important as the other layers as it is used to stabilise the floor. Without it, the subfloor would come through the design. So essentially the base acts as a barrier between the top layers and the subfloor, as well as ensuring the top layer is strengthened.
It is worth noting that there are actually different types of Vinyl available. The floors are supplied in a variety of formats including Vinyl tiles, planks and rolls. The latest type to be introduced is ‘Click’ Vinyl. This is basically the same as the tiles only it features a thicker design and is a lot faster to install.
Out of all of the flooring types offered at Factory Direct Flooring, vinyl is by far the most popular. It is available in hundreds of different designs including rolls, planks and tiles, these mimic the look of real wood and stone floors. It is one of the most affordable flooring options on the market and is also incredibly easy to maintain. Below you’ll discover answers to the most frequently asked questions regarding this floor type.