Frequently Asked Questions
Who are Factory Direct Flooring?
Factory Direct Flooring has been supplying high quality floors for 27 years. In that time we have established ourselves as one of the biggest online flooring retailers in the UK. We don’t just sell floors, we also have in depth technical knowledge of the products we offer. Need advice on which type of floor will best suit your needs? Our expert team can help. Put simply, Factory Direct Flooring is passionate and dedicated to providing the best online flooring service in the country.
You should always leave at least a 10mm expansion gap around the floor during installation. This ensures there is enough room for the floor to expand during seasonal changes. This basically ensures that the gaps will be utilised and the boards themselves won’t have any gaps.
Yes. Most of our range of engineered flooring is suitable for both domestic and commercial use. We also supply different warranties to suit both types of application.
It is never recommended that you install engineered flooring in the bathroom. It is not designed to withstand high moisture levels and significant damage can occur over time.
The main thing you need to do before installing engineered wood flooring is to ensure it is acclimatised. This means keeping it in the home for at least 72 hours before you install it. Ideally the floor needs a constant temperature ranging from 18-28 degrees Celsius. You should also ensure that the subfloor meets the requirements provided in the installation instructions.
You should expect engineered flooring to be noisier than carpet. There are ways to minimise the noise such as investing in good quality, sound-proof underlay. The noise produced isn’t very loud, but underlay does help to reduce it, as well as adding additional comfort and stability.
Unlike solid wood flooring, engineered floors can be installed over underfloor heating systems. However, as there are a lot of different types of systems out there, it is recommended you seek advice on your particular system before you have the floor installed.
This would depending on the surface finish applied to the product, lacquer and UV oil has a much harder finish and water will not penirtrate this from the surface. We would not suggest using this type product in a bathroom as water sitting on the surface would seep through the joints.
Engineered flooring typically has a tough finish, making it scratch resistant. Keep in mind that this only applies to daily wear and tear. If you move heavy furniture across the floor, there is a chance it could cause deep scratching. If this happens you can either sand the scratch out or repair it with a specialist cleaner.
You can install engineered flooring in most rooms, though you are advised against installing them in bathrooms and other high moisture areas. This is because whilst they are slightly moisture-resistant, they can still become damaged when faced with high levels. It is also only designed for indoor use and should never be fitted in an outdoor environment.
Engineered wood flooring is potentially the most common type of floor found in UK homes today. However, despite its popularity very few people actually know what this type of floor is. That’s why we’ve put together this useful FAQ. We’ve included all of the most frequently asked questions about engineered wooden flooring in order to help you establish whether it is the right choice for your home.