Our Privacy Policy

When any individual accesses a company via the Internet, it is imperative that his or her privacy is protected, which is why Factory Direct Flooring is extremely sensitive to issues of privacy in every aspect of our business. As such, we believe it is important to let you know exactly how we treat the information that you provide us with via the Internet.

The Information We Collect

Any individual may visit our website without revealing his or her identity. If you do choose to browse our site then we will collect limited information about you. For example, our servers collect domain names, operating systems (Mac, Windows etc) and the browser type (Safari, Internet Explorer, Netscape, Firefox etc). This information is logged automatically to provide us with statistics that could help us to improve our business. For example, this reveals the pages viewed per visit, number of visits, time spent on our site and so on. We do not require that you provide us with your personal details when you visit the site. As such, we only collect your email address, name, address, telephone number and so on if you volunteer that information through registration or purchase.

Use Of Information

Your information will be used by Factory Direct Flooring for the following purposes:

• To understand and improve the use of the site
• To fulfil prizes
• To log and respond to any questions, queries or requests
• To protect the integrity of the website where necessary
• To send notices and solicitations for the site to you
• For marketing purposes.

Any notices and solicitations for the site will be sent to you via mail, couriers, emails and telephone calls. However, you reserve the right to request that we do not provide you with them in one or more of the above ways. Please notify us if you do not wish to receive notices and solicitations.

From time to time, we may also conduct online surveys to help us to understand your wants and needs and those of our visitors in general. As such, when we do conduct one then we will let you know how we will use the information you provide via the Internet.

Disclosure

Unless you are informed otherwise, all of the information we collect from and other visitors to this site will be retained by Factory Direct Flooring. We do not sell, transfer or disclose your personally identifiable information to any individual outside of the company. The exception to this rule is if disclosure is required by law and the necessary documents are provided.

We reserve the right to modify or alter this privacy policy as and when we see fit without providing prior notice to the users of the site. It is your responsibility to check the policy when you visit us and continued use of the site will constitute your acceptance of the privacy policy. Should you refuse to accept it then you should cease use immediately.

Other Websites

This website may contain links to third party sites. We are in no way responsible for the content or privacy policy of any third party site.

Cookies

We do use cookies to provide you with information that is tailored to your wants and needs. Cookies are elements of data that the website will send to you browser for storage on your hard drive. Our cookies collect the information about the browser and the operating system you are visiting us on.

Access Rights

You have an absolute right to access any and all personal information and data that our systems hold about you. We will be happy to provide you with a copy if you so wish at any given time.